The Report and Support Team want to ensure that all students and staff feel supported over the Christmas Holiday period. Our service will be reduced, however the team of Student Liaison Officers will still be available to reach out if you disclose. 

We understand that incidents of sexual violence, harassment and Hate Crime sadly do not suddenly stop simply because it’s Christmas- and that’s why our support does not either! 


If you are in Immediate Danger over the Christmas Holidays 

It is important to note that Report and Support is not an emergency or 24/7 reporting tool. 

If you or someone you know is in Immediate Danger, please ring the relevant Emergency Services for 24 hour emergency assistance: 

On Campus:  024 7652 2222 

Off Campus: 999

If you are Deaf, deafened, hard of hearing or have a speech impairment, a Text Phone is available on: 18000

If you, or someone you know, has been raped or seriously sexually assaulted within the last 72 hours, but is not in Immediate Danger, you can find more information on the next steps that you can take here.  Sexual Assault Referral Centres will be open over Christmas and the holidays. 

Report and Support Service over the Christmas Holidays 

One Student Liaison Officer will be checking the system’s reports every day over the University’s Holiday period (23rd December 2020 to 4th January 2021). Those requesting to ‘Speak to an Advisor’ will therefore still be responded to within 2 University Working Days. 

The only exception to this rule will be on Statutory Holiday Days (25th and 28th December 2020 and 1st January). However, a Student Liaison Officer will then be in contact as soon as possible following these dates. 

If you feel uncomfortable speaking to a Student Liaison officer at home, or in a particular location over the Christmas Holidays:

The Report and Support Team understand that many students and staff may not always feel comfortable discussing their experiences if surrounded by family or friends, or if they live with their perpetrator. 

There are several different communication options available therefore, which allow a reporter to speak to a Student Liaison Officer without having to use verbal communication. 

  • Email: If you let your Student Liaison Officer know that you are uncomfortable speaking over the phone or a face-to-face Teams Call, then they will only communicate via email if this is requested. 
  • Teams Chat: A Student Liaison Officer can use the Chat feature on Microsoft Teams to speak to students and staff via their University email addresses. 
  • WhatsApp/ Text: All Student Liaison Officers have a University mobile phone, and can therefore speak to reporters via instant messaging services or text. 

Please Note: These conversations will still only take place at an assigned time, agreed by the reporter and their Student Liaison Officer. The use of Instant Messaging and mobile phones, does not mean that a Student Liaison Officer is able to be reached 24/7. 


Support Services' Opening Times over the Christmas Holidays: 

If you, or someone you know, would benefit from accessing support services over the Christmas Holiday period there are a number of them still open and available. 

Internal Support Services

Security: For emergencies only- available 24/7 every day of the year. 

Wellbeing Support Services: Closed 23rd December- 4th January 2021.

Togetherall: both students and staff can access the online community, which supports populations with their mental health and wellbeing – helping with feels of anxiety, depression, isolation and stress, to relationship problems and lifestyle challenges. Togetherall have a network of trained professionals providing 24/7 support around the world.

EAP: is a confidential support service designed to help University of Warwick staff deal with personal and professional problems that could be affecting your home life or work life, health and general wellbeing. Health Assured offers cover for you and (in certain circumstances) your immediate family members, 24 hours a day, 7 days a week, 365 days a year. 


External Charities and Organisations

Sexual Misconduct:

  • CRASAC: Closed 24th December-4th January 2021
  • Deaf Hope (from SignHealth): Deaf Hope provides practical and emotional support to deaf women who are experiencing, or are survivors of, domestic abuse. Text or WhatsApp/FaceTime 07970 350366
  • Live Fear Free: 24hr support for victims of domestic violence and sexual violence.  Call: 0808 80 10 800, Available 24 hours a day 7 days a week. Text: 07860077333
  • National Domestic Abuse Helpline: 0808 2000 247
    Run in partnership between Women's Aid and Refuge, this is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf. The Helpline can give support, help and information over the telephone, wherever the caller might be in the country. Also visit to access the Survivor's Handbook for further advice on housing, legal issues and making a safety plan. 24/7 every day of the year.
  • Rape Crisis England and Wales: see website for list of rape crisis centres. Also information and practical advice. Open between 12:00-14:30 and 
     19:00-21:30 every day of the year. 0808 802 9999
  • Rape Crisis Live Chat Helpline: the Live Chat Helpline is a free, anonymous, confidential service. Women and girls aged 16+ who have experienced rape, sexual abuse or any form or sexual violence can access the helpline to get emotional support online. It is open various times Monday-Friday, see link for details.
  • Rape Crisis Network Europe: RCNE is the network of European rape crisis centres.  We aim to make sure that anyone who experiences sexual violence can get the help they need.  We are active in influencing policy, standards and legislation through European governments and non-governmental organisations (NGOs). 
  • Revenge Porn Helpline: a free resource full of useful information for victims of revenge porn, information about what the law says, what can be done to limit its effects and help from organisations such as Facebook, Twitter and Google, along with links to various resources and support agencies. The helpline is open from 10:00 to 16:00 Monday to Friday (excluding bank holidays)
  • Safeline: is a specialised charity working to prevent sexual abuse and to support those affected in their recovery.
    Safeline is closed over Christmas on Christmas Day, Boxing Day and New Year’s Day. We will be open as normal around these closures. Male Helpline: 0808 800 5005, General Helpline: 0808 800 5008, Young people’s Helpline: 0808 800 5007 
  • The National Stalking Helpline: Practical advice and information to anyone who is currently or previously been effected by harassment or stalking. The Helpline is open 09:30 - 16:00 weekdays, except for Wednesday when it is open 13:00 to 16:00. The Helpline is not open on bank holidays.
  • Report a Hate Crime to the Police: If you are not in immediate danger but would like to report a Hate Crime to the police you can use their online reporting tool- True Vision. True Vision has been developed so that you can report hate crimes online - you do not have to visit a police station to report. The police take hate crime very seriously and will record and investigate this offence even if you do not want to give your details. You may also specify how you want to be contacted and if contacting you would cause you any difficulties.  The police will not pass on your details without your consent and we would urge you to give your details when you report. 
  • CST: is Community Security Trust, a charity that protects British Jews from antisemitism and related threats. You can report antisemitism directly to CST, as well as receiving psychological support tailored to the Jewish community's needs. National Emergency Number (24-hr) 0800 032 3263, CST Psychological Support Helpline 0800 032 8477
  • Disability Rights UK: is the leading charity of its kind in the UK, run by and for people with experience of disability or health conditions. Opening hours: 11am-1pm on Tuesdays and Thursdays. Disabled Students Helpline - 0330 995 0414
  • Galop: a charity working to prevent and challenge homophobic and transphobic hate crime.
  • Switchboard: A one-stop listening service for LGBT+ people on the phone, email and instant messaging service. Open 10:00-22:00 every day
  •  Tell Mama: are an independent, non-governmental organisation which works on tackling anti-Muslim hatred. The MAMA Project will provide a means for such incidents to be reported, recorded and analysed, working to ensure this data is accurate and reliable and the victims and witnesses affected receive support.  
  • Victim Supportline: helpline for anyone affected by crime. Supportline operates 24/7, every day of the year, including Christmas. Call 08 08 16 89 111

  • MindOut: a mental health service for LGBT+ people which provides advice, information, advocacy, peer support groups, mentoring and wellbeing events. 
  • Sikh Your Mind: aims to increase awareness of mental health difficulties in the Sikh community.
  • The Black, African and Asian Therapy Network: are the UK’s largest independent organisation to specialise in working psychologically, informed by an understanding of intersectionality, with people who identify as Black, African, South Asian and Caribbean.  

No one should feel alone this Christmas, we are still available to support you and to help ensure your safety.




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